Refund policy

Due to the nature of our products, we do not offer returns or exchanges.

Candles are consumable items and cannot be reused or resold once opened. This is to ensure hygiene, safety, and quality for all our customers.

However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll be happy to resolve the issue.

Email: help@pluviophile.co.in